All LaserPoint products sold after June 2017 are warranted against defects in materials and workmanship for 36 months from the date of shipment. During the warranty period LaserPoint will repair, or at LaserPoint’s discretion, replace at no charge, products proven to be defective.
The origin of this decision is based on the fact that LaserPoint, who has been in the laser measurement business for more than 25 years, has the historical data of an incredibly low rate of returns for defects in materials and workmanship. This data, measured over the tens of thousand of sensors sold worldwide, is the result of decades of innovation and improvements in product reliability. See here for the complete line of LaserPoint Measurement products.
Defective products can only be returned to LaserPoint after issuance of an RMA number. The 3 Year Warranty does not provide for remedy of failures caused by accidental and physical damage, improper installation and operation, cleaning or unauthorized maintenance, misuse, abuse, modifications to the product not made by LaserPoint personnel, software faults, normal wear and tear or any other event, act, default or omission outside LaserPoint’s control. Contact us for the complete terms on the 3 year warranty. |